HCMC Family Medical Practice Co. LTD (“We”; “FMP” or “Family Medical Practice”), operates www.vietnammedicalpractice.com. This page informs you of our policies regarding the use of this website.

FMP reserves the right to update this page and its content at any time and any such modifications will be effective immediately upon posting. By accessing and using this website, you assent to these terms and conditions.


The information contained in this website is for convenience or reference only. The content cannot be considered to be medical advice and is not intended to be a substitute for professional medical counselling, diagnosis or treatment. For any medical concern or medical emergency please contact your nearest medical center.

Whilst we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, timeliness, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics, images, text and all other materials contained on the website for any purpose. It is not meant to be applicable to any specific individual’s medical condition and any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

You assume full responsibility for using the information on this site, and you understand and agree that Family Medical Practice and its affiliates (including Care1, Care24hr, and ∗9999) are not responsible or liable for any claim, loss or damage resulting from its use by you or any user.

Family Medical Practice cannot and does not warrant that access to the site will be error or virus free and does not guarantee against unauthorized users or hackers attempting to obtain access to this website.

Family Medical Practice does not intentionally or knowingly collect personal information from children under age 18. If you are under the age of 18, please consult a parent or guardian for help in using this website.

In order to provide website users with other helpful information, Family Medical Practice’s website may contain links to other websites that are not under our control. The inclusion of any links does not necessarily imply a recommendation or endorse the views, products or services expressed within them. We provide no authority over external organizations’ websites, and this policy does not apply to external sites that are provided as links. Pages of external websites might have different terms of use.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable for any reason, and we reserve the right to temporarily or permanently discontinue this website, any page or any functionality at any time and without notice.

FMP will manage the content of this website including any correction, clarification or update of the content at its sole discretion. This website may contain health or medically related materials that can be considered sexually explicit. If you find these materials offensive, refrain from using this website or use it at your own risk.

Use of this website does not establish a doctor–patient relationship. Should you electronically request an appointment through the website, Family Medical Practice will use the information you submit to arrange for care where and when appropriate.

By using the Family Medical Practice website, you agree to acceptance of the Website Privacy Policy.

We will review this disclaimer frequently and reserve the right to revise it periodically. If we make changes to this policy, we will post the updated policy here.


All copyrightable text, graphics, design, files and information contained in this website are copyrighted by Family Medical Practice and may not be duplicated, copied, modified or adopted in any way without the written permission of FMP. This website may contain our business and/or services marks or trademarks as well as those of our affiliates or other third parties, in the form of words, graphics and/or logos. Our website marks or trademarks are protected by applicable laws and the use of this website does not constitute any ownership rights or any right or license to use them without the prior written permission of FMP. The copying, redistribution, use or publication by the website users is strictly prohibited.


We are committed to protecting the privacy and security of visitors to our website. This Website Privacy Policy (“Privacy Policy”) will tell you what information we collect, how it is used and your options as you interact with our website. By using this website, you agree to this policy. Please read the following carefully before using the website.

Data Security

Family Medical Practice is committed to protecting the privacy of the personal information you provide to us via this website so that we can make sure it remains as secure as possible. Accordingly, we are taking reasonable efforts to prevent unauthorized access.  We use a secure firewall and a security infrastructure that protects the integrity and privacy of personal information submitted to us via this website. As an additional security measure, your personal information is also encrypted during transmission using appropriate technology including Transport Layer Security. This is an industry standard. (Encryption is a common method used to protect transmission of sensitive data across the internet.)

Although we work hard to protect your personal information, Family Medical Practice cannot guarantee the security of any information you transmit to us through online applications, and you do so at your own risk. Depending on the nature of the inquiry, your communication could be discarded or archived. If you wish, you can contact us instead by telephone at the numbers provided throughout our websites.

Newsletter/Press Release Subscription

If you wish to subscribe to our newsletters or other publications, we will collect and store your first and last names, email addresses, and information about how you engage with our content. We may also ask for additional information to send you content that is relevant to your interests. This information is used for distribution purposes. If you would like to unsubscribe from our email newsletters, please use the “unsubscribe” link at the bottom of every email communication.

Links to External Websites

This Privacy Policy applies only to this website. This website contains links to other websites, to which this Privacy Policy does not apply. We encourage you to read the privacy policy on other websites before providing them with personal information.

Certain interactive patient applications may be linked to this website as a convenience for you. If you choose to utilize a specific patient application, please be sure to read the privacy policy associated with that application

Information That We Collect

You may use our website without providing any personal information. When you reply to any of our communications with a request, we may need to collect additional information. For example, you may be asked to provide personal information, such as name, email address, and demographic information, if you choose to complete any of the online forms used for event registration, promotions, appointment requests etc., and to provide feedback.

If you submit any personal information relating to other people to Family Medical Practice, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. By submitting personal information, you grant Family Medical Practice the right to transmit, monitor, retrieve, store and use your information in connection with the operation of the website.

Changes to This Policy

Family Medical Practice has the right to change or update this website Privacy Policy from time to time without notice, so please review it periodically to keep informed of any changes. If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us as listed below.

Contact Us

If you have questions about this Privacy Policy or concerns about how we collect, use or protect your personal information, please contact us at marketing@vietnammedicalpractice.com.

Cookies, Tracking, and Internet-based Advertising

This website works with third-party products or services provided by Google (“Service Provider”). This service helps us track and analyze visitor activity on the website, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns.

The website uses “cookies,” tracking pixels and related technologies. These can be set by Family Medical Practice or by our Service Provider. 

Cookies are small data files that online services can store on, and retrieve from, a user’s computer or mobile device through the user’s web browser. The information is stored and retrievable either for the duration of a website visit (known as “session cookies”), or until some later point in time set by the website setting the cookie (known as “persistent cookies”).

Examples of information we and our Service Provider collect include how often someone visits this website and what they do while on the website. We and our Service Provider use this information in the aggregate to understand how our visitors as a group use different resources and to help us improve our website. We and our Service Provider also collect information about the activity of individual website users. This information may be used to direct related Family Medical Practice advertisements and/or informational content to website users when they visit other websites.

Most internet browsers accept cookies by default, but you can modify your browser preferences to block or restrict cookies if you do not want your web browsing activity tracked. There are a variety of tools publicly available to manage cookies and similar technologies that collect information related to your use of the website.

We are not responsible for the effectiveness or compliance of third party opt-out mechanisms or programs. Please note that if you delete your cookies or upgrade your browser after having opted out, you will need to opt out again. Further, if you use multiple browsers or devices you will need to opt out on each browser or device.  You can access the information on this website without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on the website.

We use web analytics and tag management services and tools provided by Google and other third parties to collect certain information relating to your use of this website. You can find out more about how Google uses data when you visit our website by visiting “How Google uses data when you use our partners' sites or apps.”

Our Service Providers may acquire additional information about your activity on our website, including pages you visit, access times, and visit duration, how you arrived at our website and your IP address. An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis.  Our Service Providers may also acquire device identifiers and specific information about the browser you use. In some cases, this information may be unique to you.

How We Use This Information

Family Medical Practice uses the information you provide to fulfill online requests, process credit card information and respond to customer service inquiries, or in other ways as required by law.

We may use your information to:

  • Help us improve the services we offer
  • Personalize your experience and inform you about the treatments/services in which you have indicated an interest
  • Tailor digital advertisements on third-party websites based on your interactions on our website
  • Improve our website offerings and send you information and updates
  • Respond to your questions and requests and improve customer service
  • Administer a promotion, survey or other site feature
  • Communicate changes to our Privacy Policy or terms of use

In some cases, third parties contracted by Family Medical Practice may have access to your information to perform a specific task, for example, to send you an e-newsletter.

Third-Party Vendors/Content Providers

Family Medical Practice shares information with third parties, including as required by law or in order to provide the services requested. Family Medical Practice engages reputable third-party vendors to help us manage this website, provide content and information, and interact better with our patients and visitors.

Transfer in the Event of Sale or Change of Control

If the ownership of our business changes or we need to transfer assets relating to this website to a third party, we may transfer your personal information to the new owner. Your information would remain subject to the promises made in the applicable website privacy policy unless you specify otherwise.

Online Surveys

Occasionally we may request feedback on this website to better understand how we can improve what information we present and how we present it. These surveys do not ask questions that could personally identify you. We may ask for contact information to follow-up, but you can decline to provide that information. Information that you provide in a survey may be shared with employees or third parties to aggregate the data.

Email Information

To unsubscribe from Family Medical Practice email communications, please use the “unsubscribe” link at the bottom of every email communication. visit our subscription preferences center.

Please do not provide personal information via email to us unless it is through a secure channel (these will be marked, as secure online forms, for example). Remember that email messages, unless encrypted while in transit, can be viewed by other internet users. If you have personal information to communicate, please use the appropriate secure online form or contact the necessary party using traditional means such as phone or mail.

If you receive an email that looks like it is from Family Medical Practice and asks for your personal information, do not respond. This may be a scam or “phishing” email intended to steal your information. Family Medical Practice will never request your password, user name, credit card information or other personal information through email.

Your Consent

By using our website, you consent to the collection, use and sharing of information as described in this Privacy Policy. By providing us with an email address, you agree that we may use your email address to communicate with you about our services and select messages from our partners or affiliates.

(NOTE: Opt-out options are discussed in the sections entitled “Cookies, Tracking and Internet-based Advertising” and “Newsletter/Press Release Subscriptions”.)