진료후기

From: Mr. Chung
Re: 한국인 직원 통역 서비스 (Korean staff and translation service)

 

한국인 간호사의 전문적인 통역 및 설명으로 종합적인 이해가 가능함은 물론 오랜 기간의 병력을 이해함에 따라 환자입장에서 다른 병원보다 FMP를 선택, 방문하게 하는 요소가 되고 있습니다.

From: Mr. Cha
Re: 24시간 응급센터 (24/7 Emergency Service)

 

응급센터 이용한 경험이 있습니다.
장염 초기 시 발열과 함께 몸살기운이 동반되는 증세가 있었는데 클리닉 이용 시 효과적인 진단과 처치로 빨리 회복할 수 있었습니다.
From: Ms. Noh
Re: 의료진 (FMP Doctors and Nurses)

아이가 화상을 입어서 급히 2군 패밀리 메디컬을 방문하였는데, 의사 및 간호사께서 엄마도 안정시켜주시면서 아이가 겁먹지 않게 잘 치료를 해주셨습니다.
그리고, 집에서 엄마가 직접 소독 및 붕대처리를 할수 있도록 간호사께서 자세히 시범도보여주고 설명해주시고, 붕대 및 소독약까지 다 챙겨주셨어요. 감사했습니다.

From: 호치민시 한인회 (Korean Association)

Re: 응급처치실 지원 (Nurse Station Support)

 

한인회 행사를 지원해 주셔서 감사합니다. 헌신적인 지원으로 인해 한국 커뮤니티 행사를 성공적으로 마칠 수 있었습니다. 이벤트 행사에 대한 수익금은 경제적으로 어려움을 겪고 있는 한인 가정에 지원됩니다. 한국 커뮤니티의 계속적인 지원과 관심 부탁드립니다.

From: 사이공 몬테소리 국제 유치원 (Saigon Montessori International Kindergarten)

Re: 2군 메디컬 센터 견학 (Kindergarten Clinic Tour)

 

사이공 몬테소리 국제 유치원 원생들과 학생들을 위해 의미있는 행사를 제안해 주시고 성공적으로 클리닉 투어를 마칠 수 있게 되어 감사의 인사를 전합니다. 마케팅 한국인 직원과 클리닉 투어의 일정과 계획을 기획하는 단계에서 부터 클리닉 투어를 마칠때 까지 FMP 직원들이 보여준 헌신적인 지원에 감사드립니다.

 

클리닉 투어는 아이들에게 흥미를 주기에 부족함이 없었습니다. 교육적이면서 재미를 주고 아이들에게 병원 시설에 대해 경험할 수 있었으며 의사와 간호사들이 하는 일에 대해서 잘 이해할 수 있었습니다. 게다가, 실제 응급실을 둘러보았고, 구급차, 실험실 등 다양한 의료 시설을 살펴보았습니다. 내년에도 클리닉 투어를 위해 다시 방문하기를 원합니다.

From: Ms Park & her daughter

Re: 응급처치교육 (First Aid Training Half-Day Course)

 

남편이 일시적 혈압 저하로 쓰러져서 의식이 없어서 당황한 경험이 있습니다. 어떻게 구급차를 부르는지도 몰랐고 응급처치를 어떻게 해야할지 정신이 없었습니다. 다행이 남편은 회복되었지만 응급처치교육을 받으면 가족들이 위급한 응급상황을 당했을때 대처할 수 있을거라 생각하여 ABCIS에 다니는 딸과 함께 심폐소생술 교육을 받게 되었습니다. 필리핀 선생님이 영어로 교육하시는 동안 통역과 실습 과정을 도와주신 한국인 마케팅 직원에게도 감사의 인사를 전합니다.

LILY NGUYEN

 

Doctors, nurses, assistant, atmosphere cannot complain, they care by heart, sympathize, try to make fun so that comfort pateint. I'm trust them.

RON A.

Family Medical Practice - the best service a foreigner in Vietnam can receive!

Good work FMP

 

JONATHAN LARNER

Both me and my girlfriend needed to use this while in Vietnam me for being ill and my girlfriend for being hit by a car. For me Dr. Masato went above and beyond to try find what was wrong as we were miving on to Cambodia and I am now better. The staff really went beyond their duty, sorting out emergency extension visas for us so that we didn't have to move on in such a bad state, and even paying for food out of their own pocket until I managed to get to a cash point to repay them. Excellent staff all of whom speak perfect english amongst other languages.

AMANDA BUSH

Quick, efficient, fabulous service. Couldn’t recommend higher.

WINDSOR SZE TO

Pricy otherwise fantastic clinic of international standards!! Very attentive and professional staff. Would definitely recommend if you are insured!! Ps...im a tourist.

RICHARD KEMPER

This facility is perfect for my health needs. Easy to get to from my residence, English speaking staff is extremely helpful & my cardiologist, Dr. Guillaumme is very professional & understanding.

WILLIAM ROBINSON

I am writing to let you know that. I arrived home safely yesterday and I would like to sincerely thank you for your very professional care and treatment during my stay in your hospital. The nursing staff and your personal treatment were 1st class and I wish to convey my heartfelt appreciation, thank you so much, William.

RILEY K

I highly recommend Family Medical Practice! My wife and I are travelling and she sought care for neck pain. They were able to get us in immediately. Everyone from the reception, to the nurses, to the doctors (We saw Dr. Pedro and Dr. Guillaumo) was so friendly, caring and helpful. We are now able to continue our travels with peace of mind. This is the place to go in HCMC if you need medical care!

MATEAUS T.

Woke up day two in Saigon. Not being able to swallow. Terrible predicament in a town full of delicious foods. Walked in at 7:15 am. Filled out forms. They informed me doctor would see me at 8:20. Sat across the street in great coffee shop. Back to office at 8. Medical Assistants took vitals. Chatted with Dr. Thinh. He ordered swabs. They tested them in onsite Lab. 30min wait. Results. Strep Throat. Got meds from onsite pharmacy. back at hotel by 9:30. IN and OUT about 2hours. Amazing. Trip back on track!!!

TROY SPRO

The family and I have been into see Family Medical Practice a few times now and it has been a good experience. English speaking and you can pay by card too if you want as well.

MATT UNDERWOOD

Excellent standard of care and facilities, been here with everything from minor ailments to broken bones and simple surgeries. Cannot fault them.

JEROME BUZENET

Dear Dr. Pedro – I would like to thank you for your professionalism and efficiency and that of your team this morning at the clinic in D1, from the moment I stepped into the clinic, while I was being examined and then tested by the nurse, for the final diagnostic and recommendations, and for the checkout downstairs. It is never pleasant to go to see a doctor, you and your team makes it easier.

 

MATTHEW JENNINGS

Polite and efficient receptionists. Well equipped World class Family Medical Practice staffed with Medical Professionals from around the globe...and more.

ANONYMOUS

Dear Dr. Gradstein,

Thank you so much for your dedication to excellence! I'm extremely satisfied with thequality of care I received from you and your staff.

ANONYMOUS

Dear Dr. Serge,

 

Am very glad to hear the result. Thank you so much from the bottom of my heart for assuring me and keeping me confident in the tough times. As I told I will not test furthur and move on with my life !

 

Regards,

 

ROBERT JOHN ALEXANDER

 

HEAD OF MIDDLE & SECONDARY SCHOOL BIS HCMC

Dear Dr Miguel,

 

I would just like to say a huge thank you on behalf of the students and my colleagues for the presentations today. The feedback has been excellent – you delivered the presentations exactly as I hoped and you have started a conversation which we aim to build on over the course of the next year and beyond through our Wellbeing curriculum. I have already observed one wellbeing lesson this afternoon in which the teacher was heard to say to pupils “Dr Miguel said…” - clearly your talks have had an immediate impact.

 

I look forward to working with you and your colleagues at FMP on further talks and hope this is the start of a hugely positive relationship in supporting our students wellbeing.

 

Kind regards

ROB LINDSAY

Dear District 2 Medical,

 

I would just like to extend my thanks and appreciation to Dr Sergio for his professionalism and assistance. He has taken the time to explain in detail what are the issues and what I may expect in the way of treatment. The potential for spinal surgery (whether this will be required or not) is a scary thought for most people, but Dr Sergio took the time to explain in detail and make recommendations for treatment. I come from a medical system in Australia that most Doctors focus on volume and not quality of service to the patient. I will be recommending Dr Sergio and the D2 medical team to my colleagues.

 

Thanks again

JENNIFER FOSTER

I have lived in HCMC for a long time, and my family uses Family Medical Practice as a first choice. It can honestly be difficult to find quality health care in Vietnam, and when I go to FMP I know I will be seen by a highly trained foreign or local doctor, be taken care of by qualified and caring nurses and get results that I can trust from the lab. The facilities are to international standards, well organized and managed, all of which cannot be said for many clinics or hospitals in Vietnam. They also have a state of the art fleet of ambulances, on par or better than those seen in my home country and vastly above Vietnamese ambulances, which are basically vans with maybe some bandages and an I.V. Whether you're traveling through or living in Vietnam, I highly recommend their services. You can find the list of doctors, their specialties and their education and work experiences on the website, which is helpful. Also, I can often get same-day or very quick appointments, although they're open 24 hours so you can always see someone no matter what time it is for emergencies. While prices aren't as cheap as some local hospitals/clinics, they're still reasonable and they take some insurance plans. In Vietnam it's a big risk to look for the cheapest healthcare...it's not worth it for me, I'd rather have confidence in my care.

ALEXANDER LLIEV VACHEV FEODOROFF

 

I try to avoid posting things on FB but today I’ll use it as a platform to give credit where credit is due. Last Thursday night while doing some work at home on my computer I started to feel a bit feverish. After midnight I closed the laptop, took an Efferalgan and went to bed. The next few hours turned into a nightmare and by 7 am my fever had reached 41,6 C (107F). I was rushed to the nearest clinic Family Medical Practice Vietnam (FMP) where I spent a few hours before being transferred to the main branch. While all tests were coming out just fine and no one was sure what was going on Dr. Serge Gradstein and his team did everything to make sure I get better, trying for hours to lower my body temperature and raise my extremely low blood pressure and all of this was done in the most carrying of ways. I’m SO VERY IMPRESSED by and GRATEFUL for the care I received. In the early hours on Friday morning I was truly scared, feeling I was with one foot in the grave, hallucinating and not being able to make sense of what was going on. Once again I was proven I’m luckiest person out there for I have the best friends I can ask for. And again: Thank You FMP and specifically Dr. Serge Gradstein for the amazing care. I feel I’m forever indebted to all of you. This whole experience proved once more something that I’ve been saying for years. My friends really do represent the finest of what human kind can offer.

 

P.S. I’m safe and sound at home, like nothing ever happened.

DON KATANA

Very clean and comfortable hospital.

I get there because I burned my leg while getting of a motorcycle. The doctor was very friendly and took his time to explain what's going on with my leg and why it react the way it does and what to do. After this they cleaned my wound and made a bandage around it. The Vietnamese assistance was also very friendly, he always asked the main doctor whether it's a good idea to give me some more bandages and such a liquid for killing bacteria, so that I can keep the wound clean at home. He explained me very well how to use it. And I got these few things for free(or maybe included in the fee? But it's not listed on the bill). They speak many languages and their English is very good. There is even a German speaking doctor. I end up paying 127US$ for treatment and the Cream. A little pricey but overall it's ok. The waiting time was really short. After filling out a form, it took about 5-10 minutes until it was my turn.

From: K_
Re: Dr. Masato Okuda

Hello, everyone.

I'm K_. Thank you for your kindness while I was staying your clinic on August 7,9 ~10. Now I'm recovering and so fine. I never forget you & this travel in HCMC. Especially, special thanks to Dr. Okuda & the night nurse - Mark.

See you, Best regards,
K_ from Kobe, Japan

From: Dr. M_
Re: Dr. Pedro L. Trigo

Dr. Pedro is an EXCELLENT Doctor - kind professional, thoughtful, uses clear explanations and seeks to help the patient in an individual and compassionate way.,

From: SIC (Saigon International College)
Re: Dr. Jonathan Halevy

 

Good evening,

 

I know that I thanked both you and Jonathan today for your visit and the superb lecture, but I do want to stress how much we appreciate your contribution to the students' understanding and intellectual development.

 

Jonathan's pedagogic approach of posing challenging ideas and questions, works really well. The kids have to think - very honestly - which they're not always asked to do in the Viet system. We try to work that way at SIC, and to have re-inforcement from a visiting expert is terrific.

 

Please convey my appreciation to Jonathan - I don't have his email.

 

Our best wishes to you!

From: A Patient visited FMP on May 15th, 2015
Re: FMP HCMC

I only wish the medical care I get in the USA was as great as the care I got here.

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